Satisfaction Guarantee:
We want you to be happy. Period. YogiYaya will gladly replace or refund any defective product. Please contact us within 14 days to let us know of any problem. E-mail us at customerservice@yogiyaya.com, and we will arrange for a replacement. If you are dissatisfied with a non-defective product, we would love to help you find something to better suit your needs. Please note, you will be responsible for shipping costs on returns of non-defective goods, and again, within 14 days of receipt.

Order Processing and Shipping:
Orders usually take 4-6 days to prepare depending on items ordered and quantity. THEN, items are shipped after that and usually take 3-4 days for shipping time, unless they are shipped internationally.We do not ship on Saturdays and Sundays. Once you submit your order, it cannot be changed or canceled. We ship UPS and United States Postal Service (USPS) Priority Mail, and shipping charges and methods are determined by weight and destination. Please see shipping chart below for shipping cost.

Shipping Rates when ordering online, by check or money order:

CANADA-$35.00

INTERNATIONAL-$45.00
International orders, if over 10 lbs. will be shipped by sea with 4-6 week turn around time.
Make check or money orders to:

YogiYaya
PO Box 20041
Dayton, OH 45420

Payment Options:
We accept payments by Visa, Mastercard, American Express, Discover, PayPal or mail order at this time. Please do NOT send cash to us in the mail.

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