Satisfaction Guarantee: We want you to be happy. Period. YogiYaya will gladly replace or refund any defective product. Please contact us within 14 days to let us know of any problem. E-mail us at customerservice@yogiyaya.com, and we will arrange for a replacement. If you are dissatisfied with a non-defective product, we would love to help you find something to better suit your needs. Please note, you will be responsible for shipping costs on returns of non-defective goods, and again, within 14 days of receipt.
Order Processing and Shipping: We do not ship on Saturdays and Sundays. Once you submit your order, it cannot be changed or canceled, although we are willing to try to work something out. We ship UPS and United States Postal Service (USPS) Priority Mail. Shipping is FREE within the United States. For International shipping charges see below:
International orders: We accept all orders from outside the United States. Orders can be arranged by either sending a bank/cashier's check or by wiring the money from your account to ours. We also accept the PAYPAL SEND MONEY feature. Email for Paypal purposes only is bgormley@netlink.net. We Do Not accept credit cards from outside the U.S. Please direct any questions to us by Email
Shipping Charge to CANADA - $25.00
OTHER INTERNATIONAL- $35.00 International orders, if over 10 lbs. will be shipped by sea with 4-6 week turn around time. Make check or money orders to:
B. Gormley PO Box 20041 Dayton, OH 45420
Payment Options: We accept payments by Visa, Mastercard, American Express, Discover, PayPal or mail orderat this time. Please do NOT send cash to us in the mail. No credit cards from OUTSIDE the United States. Please print our nifty Mail Order form to fill out and send with your order to make sure we get all the information. The form will open as a Word document, then you can print it, fill it out and mail it to the address on the form along with your payment.